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VISTA-20P
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Product FAQ
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| My customer has a DSL line, What do I need to do? (ID:14194466) |
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The following will explain DSL and how it interacts with alarm control panels.
Topics: · Detailed explanation of DSL: · Using a 4286 Vista Interactive Phone module Detailed explanation of DSL:You can view information on this at: http://www.ademco.com/dealer_support/tech_support/adsl.htm Ademco panels:In many instances, the ADSL installation (whether it is Split or Splitter-less) is completed without a check to ensure that the existing security system is still able to properly communicate with the central station. Whereas we believe that there should be no problem with our panels operating when both the security equipment and the ADSL service have been properly installed (i.e. - panel is properly line seize wired and the ADSL installation is done according to the installation guidelines for the chosen method), we believe the security dealer must check the system completely after the ADSL installation is complete and ADSL service is made available to the protected premise. Testing should be done to make sure that signals can be received properly at the central station and that downloading, if used, can be performed. FBII panels:For FBII panels, only Split Installation or separate phone line should always be used since the ADSL signal will interfere with the AMD (Answering Machine Defeat) circuitry in these panels and cause erroneous operation of the security equipment. Using a 4286 Vista Interactive Phone moduleWhen using 4286 on a splitter less DSL system, the 4286 will cause problems with the DSL connection. To avoid problems, you may install an Excelsus filter as described below. DSL filter information:
In a splitter-less installation, the phone company mails out a box of filters for the homeowner to install on each house phone. These filters are not available from Ademco, and are not required for the alarm panel. When required, ADI is stocking the Excelsus RJ31X DSL filter under part # 1E-ZA431PJ3X. For more information, refer to: http://www.hometech.com/learn/dsl.html |